Delivery
Why was my payment declined?
You will need to contact your payment provider to find out why the transaction was not authorised by them. Once resolved with your payment provider you can replace your order on our website.
How do I find an item on your website?
How do I find an item on your website? You can look for an item by using our search bar at the top of the Mobile Fun home page. Or you can use our device selector "Choose Your Device" to find items that are compatible.
Can I deliver to a different address to the one confirmed on my PayPal account?
Unfortunately, we can only ship to the confirmed address that PayPal provide us through their Express Checkout. This is to ensure that both the buyer and seller have full protection against fraud or lost and delayed parcels. If you need further ...
Do you have a click and collect delivery option?
Unfortunately, we do not offer a Click and Collect service.
What are my delivery options?
For all of our shipping options pop over to our Delivery Information page.
When will my order arrive?
I am happy to say that most of our orders arrive within the timeframe stated on our delivery page. However, if something has gone wrong then please contact our Customer Support team after you have read the below useful dates and tracking ...
Do you have a store I can visit?
Unfortunately not, but you can order online and we offer a 30 day returns period for all unwanted goods - for more information please see our Returns Policy