Mobile Fun NZ | General | Knowledge Base

General
Do you have an App?
Unfortunately, we do not have an app for smart devices, please visit our site mobilefun.co.nz to place an order.
How do I know if an item will work with my device?
Just go to our website and visit the item's page. Click on the compatibility tab which will tell you all of the devices this item will work with.
Do you have instructions or a user manual for my item?
Have a really good look inside the item's packaging as it might be hiding in there. If it has gone missing then have a look on our item's website page as we do store electronic copies there. If you still do not have a copy of the instructions do ...

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Do you have a click and collect delivery option?
Unfortunately, we do not offer a Click and Collect service.
How can I track my order?
If you have signed up for an account: Simply visit My Account and from here you can track the status of any order. If you checked out as a Guest: You can quickly track the status of your order on the "Track My Order" page. All you will need is your ...
Do you have a store I can visit?
Unfortunately not, but you can order online and we offer a 30 day returns period for all unwanted goods - for more information please see our Returns Policy
When will my order arrive?
I am happy to say that most of our orders arrive within the timeframe stated on our delivery page. However, if something has gone wrong then please contact our Customer Support team after you have read the below useful dates and tracking ...
How can I pay without a PayPal account?
You can simply checkout using PayPal as a guest; they accept Visa and Mastercard as payment options. When paying as a guest, please ensure that the address within PayPal matches the order delivery address, as this is where we will ship the parcel.

General